Remote diagnostics refers to web-based analysis and correction of faults on technical units at a different location. Larger service companies in the HVAC
industry have already discovered the potential for their daily business and are expanding their range in an effort to boost efficiency and customer
satisfaction. A concrete example of an application with 194 remotely managed Vaillant Group system boilers reveals an average drop of in fault-related
downtime of 15 hours for end customers.